Information We Collect
When you contact Kerala Pulse, we may collect your name, phone number, email address, property location, project requirements, and any documents or drawings you share with us for estimation or planning.
- Quote request details for residential or commercial projects.
- Contact information submitted by phone, email, or website communication.
- Project-specific files such as plans, dimensions, budgets, and timelines.
How We Use Your Information
We use the information you provide to respond to enquiries, prepare proposals, coordinate site visits, evaluate feasibility, manage ongoing construction work, and share project-related updates.
- Responding to support and consultation requests.
- Preparing quotations, schedules, and scope discussions.
- Improving communication and service quality.
How We Store and Protect Data
Kerala Pulse takes reasonable operational steps to protect shared information from unauthorized access, misuse, or disclosure. Access is limited to people involved in enquiry handling, planning, administration, or project delivery.
We retain records only for as long as necessary to manage enquiries, active projects, legal obligations, and service follow-up.
Sharing With Third Parties
We do not sell customer data. Information may be shared only where needed to support project execution, such as with consultants, contractors, suppliers, or service providers directly involved in estimation, procurement, design coordination, or site operations.
Your Choices
You may contact Kerala Pulse to update your contact information, correct inaccurate data, request removal of non-essential enquiry records, or ask questions about how your information is used. Some project records may still need to be retained where required for contractual, accounting, or legal purposes.